Tata Docomo — Deactivation of Data Card not accepted | |||
My TATA docomo card no: [protected] I called up TATA docomo Customer Care and informed them to cancel my data card connection in December. They asked me to pay up the bill charges for december month. I did and I also confirmed that I have no due charges pending. I also returned the SIM to the nearest DOCOMO dealer Gandhi Bazaar Bangalore in December itself. Later, They call up in February and ask me to pay up bill charges for January Month. They inform me my cancellation request in December has NOT been considered without telling me why. Now they have given me a legal notice and am getting calls from Delhi High court, to pay up some amount for months which I have not used the data card at all. This is a case of fraud and cheating the customers. I have been using this card from 2011 March and I have been honestly paying the bill charges without fail. Please take this up against TATA docomo. Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was not reachable.
Hence, we would like to inform you that as per your complaint docket number[protected] our concerned team already spoke to you and informed that there is no wrong billing and you have been charged correctly as per your usage.
Further, we would like to inform you that there is an outstanding amount of Rs. 1405/- in your account and request you to clear the outstanding amount ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was not reachable.
Hence, we would like to inform you that as per your complaint docket number[protected] our concerned team already spoke to you and informed that there is no wrong billing and you have been charged correctly as per your usage.
Further, we would like to inform you that there is an outstanding amount of Rs. 1405/- in your account and request you to clear the outstanding amount ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
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Tata Docomo — how to deactivate data using?
i was recharged my mobile tommorow then now morning i call my friend it say ur call is sufficient what i can do pls inform me on this num [protected]. and how deactivate data using?