[Resolved]  Tata Docomo — dedication of 49 Rs from balance

Address:Surat, Gujarat

myself kevin shah...
this is the 3rd time i complaint against tata docomo about balance deducting..
i was searching on google..n from search results i select a site which is not payable and not related to tata docomo....
after selecting that the tata docomo page was appeared directly and 49 Rs. cut from my main balance...
when i called a customer care...they told me that their system is not working properly..n cut my phone...
tata docomo make me fool and they charged us anytime without clicking their advertise or visiting their sites on mobile....
even they didnt msg me for what reason they cut my balance...
i want my balance back...

name - kevin shah
mob no. - [protected]
email id - kevin.[protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr.Shah,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Kevin,

The Vas service has been deactivated also an amount of Rs. 68/- credited back to the account.

Thanks and Regards,
Customer Care,
Tata DOCOMO

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