[Resolved]  Tata Docomo — Deduct balance without any reason

Address:Surat, Gujarat

Today (27/02/2013) Tata docomo deduct my balance without any reason & conformation. This happened 5 times with me. i am tired with them now. I called on 198 to register a complaint. they said that i have browse paid application. when i asked which kind of app they said don't know. i am my self an engineer in telecom & using internet from 7 years. when i tell them to register a complain they clearly told me "NO". even every time i call to complain they just behave rudely. i am tired with this service provider but i don't have any other option.
Please somebody help me.

Vishal Patel
Surat
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Docomo — Deduct the balance without any reason

Respected sir,
i am from Bahadurgarh i had recharge my account with Rs 100 and i have got balance in my account but they deduct my balance of Rs 88 without any fair reason they said i have used internet service data usage but i have a data plan on my sim card and they deduct after whole the balance and left just Rs1.60 in my account after that they again continue internet service normally according to plan my transaction id is[protected]. i know this is just a case of Rs 100 but sir i want justice i hope you take action against my complaint as soon as possible
company:- Tata Docomo
Number :- [protected]
Deducted balance:- 8/- rupees

Same thing happened 5 times
Dear Mr.Patel,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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