Tata Docomo — DEDUCTED BALANCE

Address:Surat, Gujarat

DEAR SIR
I HAVE TATA DOCOMO SIM
NUMBER IS [protected]
EVERY MONTH COMPANY DEDUCTED BALANCE THEN SAY U HAVE ACTIVATE SERVICE BUT SIR I NOT ACTIVATE ANY SERVICES
I TOLD IN COMPANY THEY NOT REPLY PROPERLY
I CALL NODEL OFFICER ABHISHEK NAYAK ,HE SAY I UNDERSTAND YOUR PROBLEM BUT NOT ANY REPLY ABOUT BALANCE DEDUCTE
IN DECEMBER MONTH DATE 15 TIME 9.10 PM DEDUCTED 20 RUPEES IN MY ACCOUNT I WRITE ONLINE COMPLAIN TO TATA DOCOMO COMPANY BUT NOT REPLY PROPER THEN I GO TO COMPANY CONSUMER CENTER BUT THERE ONE LANDLINE PHONE AVAILABLE FOR TELL ABOUT THESE PROBLEM ,IN CENTER NO BODY HELP THESE PROBLEM
ALSO I CALL TO CUSTOMER CARE BUT THEY CAN"T REPLY PROPER
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

RESPECTED SIR,
MY BALANCE HAS BEEN DEDUCTED RS 10 FOR UNUSUAL SCHEME. WHEN I TALKED TO CUSTOMER CARE THEY TOLD THAT U HAVE ACTIVATED THE SERVICE."BUT COMPANY DID IT ON 3RD MAY.SINCE 3RD MAY THEY DIDN'T ALLOW ME TO TALK AND WHEN THEY HAD TALK ME ON 9TH MAY THEY DIDN'T REFUND MY BALANCE AND DISRESPECTFULLY TALK WAS CARRIED BY YOUR SUPERVISOR.AND NOW THEY ARE NOT RESPONDING WITH ME CORRECTIVELY. PLEASE REFUND MY BALANCE SOON.
Dear Jinal,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

We would like to inform you that an amount of Rs. 21.24/- has been credited back to the account.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information