Tata Docomo — Deducting the amount without any services

Address: Bangalore, Karnataka

R/Sir,
My mobile No. is [protected]. I have taken services of Tata Docomo Company.

Company automatically deducting 30Rs. , 16Rs. as and when they require, when checked with Docomo customer care they say something called mustbuy has deducted your amount and we need to stop the service.

eventhough complaining so many times, they will block our number and we are unable to call customer care also.

they have deducted the amount from my account so many times.

Sir i have not applied any type of request to Tata docomo company to give me such services but company is making cheating with me and deducting my money.

Kindly make justice with me.


Rajesh Reddy K N
[protected]
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3 Comments

Comments

Dear Mr.Reddy,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Reddy,

As per the discussion over call on [protected], we would like to inform you that an amount of Rs. 47.44/- has been credited back to your account as goodwill. We request you to kindly check with the balance details by dialing to *111# or *191#. Please be informed that the Value Added Service can be deactivated by dialing to 155223.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Thanks for your prompt response.

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