[Resolved]  Tata Docomo — Deduction for using internet.

Address:Krishnagiri, Tamil Nadu

Dear Sir/Mam,
I have using docomo for communicating and net purpose only, in last 15 days I have been deducted 210rs. Every time i call customer care they are saying you have been deducted for activating some services but actually i dint. I dont want any kind for service other than calling and internet. I have complained many time but they are not giving any solution, not even filing my complaint. I am using internet for my personal use not to activate any silly services. Seriously i am suffering lot due to these deductions. I wish to take this matter to court but as i am middle class i couldnt, please help me to get my money back and not to activate any kind of service to my number. I request you to take serious action.

Regards,
Manikandan.
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Complaint marked as Resolved 
Thanks, problem d resolved immediately and till date i hvnt faced any problem related to balance deductions. Thanks again for resolving my problem.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We Called you on [protected] and informed that the complaint has been registered with docket number PBR12180046. The same will be resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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