[Resolved] Tata Docomo — Deduction of amount and false promotional call

ruponsinha

from Bhopal, Madhya Pradesh

Address:

Madhya Pradesh

My name is Rupon Sinha.I have prepaid mobile of Tata Documo no. [protected].
perhaps, tatadocumo is the fraudest of the mobile company.one service Breaking news, achin Blog automatically activated with any permission or approval. two times I have dialled 155223 and deactivated the service. till date several times documo has deducted 10 rupees from my account. still the service is active till date. I have also logged to do not disturb still these type of SMS continuously coming.
Secondly, they continue distirb me by their fraud promotional calls from diffenrent nos like[protected],-225,-226,-227.
I demand immediate refund of total amount deducted and want to slap a penalty of 2000 rupees for haressment.
Regards
Rupon Sinha
Alternate phone no:
[protected].
Inore,MP

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Aug 13, 2020

Complaint marked as Resolved

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Comments

djaruvickal

from Puducherry, Puducherry

Tata Docomo — Deducted amount

Hi I'm Dixon and I activated call me tune in my mobile number [protected]. Without prior information they deducted money from my account twice in this month. I tried to call customer service and they are disconnecting.

vijay sukhdeve

from Neyyattinkara, Kerala

am Nikesh Sukhdeve Yavatmal Maharashtra Mobile Number is [protected] i am not activate Model diry.but by mistake activate.i several time call customer care to stop this pack but not get response me. monthly charges dedction is continewsly on progress. so pls do the needful to stop above mention service plan.

Nikeshkumar
Yavatmla.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata Aig

from Mumbai, Maharashtra

Dear Customer,

We tried to speak to you personally on your number, to understand your concerns regarding balance deduction. However, we are unable to contact you, since your call was not answered.

We would like to inform you that as per your complaint, balance of Rs. 10/- have been credited to your account vide docket number ABAL[protected]. Kindly note that currently no services are active on your number and you can dial 155223 to deactivate any Value Added Services activated in future.

For further assistance, write to us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.