[Resolved]  Tata Docomo — Delay with Connection

Address:

Chennai, Tamil Nadu

I applied for landline+internet connection from Tata Docomo and subscribed to a plan for both voice and internet. Internet connection was done within couple of days. After more than 6 weeks, I am yet to get the landline connection and tried complaining in the website and the option always is greyed out. I wrote to the escalation authority more than a week back and no one seems to bother. I am given the monthly bill and am asked to pay for landline when I am not even informed on the telephone number. I wonder how poor the service can be.