Tata Docomo — due to balance deduction against my complaint

Address:

Lucknow, Uttar Pradesh

dear sir
this is inform to u that i want my tata docomo num [protected] cal details i am already complaint in customer care 24/4/2013 they deduct my balance rs 25 and says that they will provide my cal details on 29/4/2013 but still i am not get any details and after that when i call customer care they put me on hold atleast 30 to 45 min and after that call will b auto matically disconnect i called customer care atleast 15 to 20 times and every time they put me on hold and after that they say that ur complaint is on procees and u get call details on ur email id in 24 hrs but still iam not found my details dear sir my complaint num is ppb08150931 sir kindly request you to plz solve my issue as soon as possible .
thanking you
atul singh
lucknow