[Resolved]  Tata Docomo — Embarrassing call from Consumer Court

Address:Surat, Gujarat

This is to bring to your notice that I am being continually HARASSED and THREATENED by calls regarding a billing dispute with TATA DOCOMO from whom I had taken an internet dongle [number [protected]]. After a few months o[censored]sing it, .i had allready make payment for this.and i allready written application to the customer care surat to closed my connection i don't want to join more time with tatadocomo and after the 3 or 4 month also pay 1000 more without using it becasue ofen call and call upon me you pay this amount i told that person why i paid you, but i am really tired becuse i didnot used your connection then you tell me to make payment then they tell me sir 1000 Rs paid me then i solve your problem even i am not in my city then i also paid this amount form another city because i want to leave this connection and they promised me i finally i closed your connection from surat but when i make payment then after my plan was renewed this type of message come in my mobile then i call to that person.but this persion not respond.but suddenly, then after 6 to 8 month mobile number [protected] are continually calling up and threatening me to make the payment and call the [protected] number who are advocate . They are claiming that they are "COURT OFFICER " from delhi court and threatening that a non-bailable warrant is being issued in my name if I do not contact Lawyer Saurabh Garg whose phone number [protected] and settle the matter by paying them money. I have recordings of these conversations which I am going to send to you shortly. I also propose to upload these recordings on social media. My questions are: [1] Does any Government employee use a mobile number to communicate like this with a customer? [2] Under what authority can a TATA DOCOMO agent call himself a "COURT OFFICER" and pose as a COURT OFFICIAL???? [3] What is the way in which action can be taken against this kind of impersonation?

when we call the another time to told your name with your designation then the tell me i am sahrukh khan.!
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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