[Resolved]  Tata Docomo — Failed recharge Refund

Address:Bangalore, Karnataka

I had done an online recharge worth rs 200 on 9/12/2012 and paid using my credit card, but for some reason I did not get any balance. Later I got a message stating that my recharge amount will be refunded within 5 working days. Today its 19/12/2012 and till now the money hasnt been refunded. I have also registered 2 complaints with docomo customer service, but both times I got the same answer, that it will be refunded in 5-7 days.

My mobile no. Is [protected]

the payment ref no is mcit[protected]

the complaint nos are prrg12800265 and prrg12802497

kindly look into this issue. Thanks
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Aug 13, 2020
Complaint marked as Resolved 
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Tatadocomo — failed recharge

i paid 125 by my debit card for RS.125 recharge but recharge hasnt secssesfull...but amount of recharge has been dedected from my account balance(debit card)...so kindly help me by rechaging my mobile or by returning my paid amount.thanx n i am waiting for your reply...

Docomo — Failed recharge

Sir
I did the did the recharge of my docomo Mobile No : [protected] rupees of 250
The recharge was done by debit card balance was deducted from account.
But recharge not done on Mobile No.[protected]
Please help me to get me balance back or recharge my no.
Thank you
Dear Rahul,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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