Tata Docomo — Frequent connectivity issue

Address:

Hyderabad, Andhra Pradesh

Hi,
I have a Tata Docomo broadband connection in Hyderabad (Rs 999, 1 mbps, 30 gb download limit).Account number[protected]
I am facing a lot of problems with the connection. First, the speed of internet is usually much slower than the 1 mbps promised by the company.
But the major problem is that the internet doesn't work very often. Almost every week I face problems with the connection(CSR always dodge the problem saying this is server issue),and this time their server was down from saturday to wednesday after noon.The customer care service of Tata Docomo here is pathetically inefficient. One hopes to get very good service from a respected brand like Tata but sadly in this case I feel let down.
I request the Tata Docomo management to please get in touch with me and see to it that the problem is fixed permanently.