Tata Docomo — frustrating deduction of balance

Address:Jabalpur, Madhya Pradesh

sir

i am using tata docomo sim phone no [protected] during surfing on 18/10/12 one add bannerappear and shown 99 rs pack than i immediately quit browser without touching add but still 99rs deducted from my main balance. On talking with customer care he forcing that i have touch the banner but i said i have not so. Next day i again called customer care and they refunded my balance. But again on 24/10/2012 same has happened & balance deducted by 99 rs this time i haven't seen any add. I am very frustrated now by taking this 250 plan.please save the type of mental torture.

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Hi Abhi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO

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