[Resolved]  Tata Docomo GSM — Bal

Address:Mumbai Suburban, Maharashtra

Sir ,
myself Amol Ravindra Naik ,My Mobile Number Is [protected] Today morning only I did Recharge of rs 95 For 1 G. B. Internet But Internet was not able to connect ,may be because of Yesterday only with the help of your representative i unsubscribe GPRS (by sending" CAN GPRS" MSG)so i thought by sending Msg GPRS to 121 it will start But by sending this My 5 r.s means 25 mb for day is activated.
immediately i call your representative without using single kb but he said that your 95 rs service is deactivated so you will not able use that data plan.
Sir 95 rs is not small amount at least for me. so please give me that data plan back or give me the refund in my account so please kindly register my complaint and give refund as early as possible thank you

regards ,
Amol Naik
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Naik,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.
Dear Mr. Naik,

As discussed over call, we would like to inform you that your complaint has been put before the concerned department vide docket number PBR12213835 and it will be resolved soon.

You can write to us on [protected]@Tatadocomo.com.Please visit our website www.tatadocomo.com for more information.

Thanks and Regards,
Customer care,
Tata Docomo.

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