Tata Docomo — Harassment – Threatening -TATA DOCOMO | |||
Dear Sir, Myself Chandra Sekhar from Bangalore, I have a problem with TATA DOCOMO, pls find the Description below, TATA DOCOMO NO: [protected] Account Number :[protected]. With this account no. I was using the data card for Internet connection, after May i was not using the same regularly and two moths I have not paid the bills o[censored]sage, I got a call from TATA DOCOMO for the bill payments, I realised and informed them that I do want to close this account, they come back with the total due of Rs.2874 to close the account, they promised me once I will pay this amount immediately the account will be deactivated, I have done the online Payment for the same( This time my account was blocked) Again I got the next month bill due of Rs.964, after some days I got call from TATA DOCOMO for the bill payment, I explained them very clearly that what I written above, they said that they would come back to me, the same exercise has happened next 3 months, Now the people threatening me that legally they would recover the money of 7 months ( nearly Rs.7000), from Delhi somebody calling me and threatening me to pay money else asking me to attend me in court at Delhi. I am ready to pay the money if they clear the below points to me, 1. After paying the overdue, who has given the permission to unblock the account 2. From August onwards my Internet usage 3. In July I have paid of Rs.2874/- which is not for 2 months or 3 months. This is for 2 and ½ months to settle the account closure. Regards Chandra Sekhar [protected] Was this information helpful? | |||
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Dear Mr.Sekhar,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Myself Chandra Sekhar from Bangalore,
I have a problem with TATA DOCOMO, pls find the Description below,
TATA DOCOMO NO: [protected]
Account Number :[protected].
With this account no. I was using the data card for Internet connection, after May i was not using the same regularly and two moths I have not paid the bills o[censored]sage, I got a call from TATA DOCOMO for the bill payments, I realised and informed them that I do want to close this account, they come back with the total due of Rs.2874 to close the account, they promised me once I will pay this amount immediately the account will be deactivated, I have done the online Payment for the same( This time my account was blocked)
Again I got the next month bill due of Rs.964, after some days I got call from TATA DOCOMO for the bill payment, I explained them very clearly that what I written above, they said that they would come back to me, the same exercise has happened next 3 months,
Now the people threatening me that legally they would recover the money of 7 months ( nearly Rs.7000), from Delhi somebody calling me and threatening me to pay money else asking me to attend me in court at Delhi.
I am ready to pay the money if they clear the below points to me,
1. After paying the overdue, who has given the permission to unblock the account
2. From August onwards my Internet usage
3. In July I have paid of Rs.2874/- which is not for 2 months or 3 months. This is for 2 and ½ months to settle the account closure.
Regards
Chandra Sekhar
[protected]