Tata Docomo — Balance Not Given As Per Recharge

Address:Jharkhand

My no is [protected], I have sent sms "TICKET" to 52121 on Dec-5-2011 and received a ticket also received a sms as "For jeet Ki Ghanti contest Participants only - Get Rs 130 on Recharge of Rs 111". I call Customer care about the recharge and they said me yes you will get the talktime on recharge by Just e-top-up of Rs 111 (Please Note - It is Clearly mentioned by them that no Special recharge is needed). So I recharge my no [protected] with Rs 111 but I got Rs 100.63 talktime only. I call customer Care after the problem at 198 but always got reply all our customer care are busy kindly call after some time, I try to call them from today morning but always get the same reply, So I mail the Problem to at "[protected]@tatadocomo.com" but no reply Yet..
Please Give me the balance talktime. Hope I will Get the Talktime Soon...
Thanks..
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Hi Sunny,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
photone no [protected], account no[protected], tariff plan photoneplus2 gb @rs 750, bill number [protected]. DUE TO COURT CASE I AM DISTURBED AND IN JHARKHAND. I HAVE TO TAKE ON LINE EDUCATION AND HAVE TO DO ON LINE TRADING. PLS RECHANGE MY PLAN TO ANOTHER WITH IN MY BILL PAYMENT RANGE.ACTUALY WITHIN RS 500. THANKS, ARAPU KUMARI
Hi Sunny,

As per our records the deducted amount of Rs.30 has been already credited to your account.


Thanks and Regards
Customer Care
Tata DOCOMO.

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