[Resolved] Tata Docomo — legal notice to pay 1300 rs | |||
Hi Team, This is Bijendar kumar sharma from delhi and i took a Tata Docomo connection in July 2011 and the offer given to me was that pay 1500rs and you get 2 months broadband services and the device free and from the 3rd month i need to pay 750 per month. From day 1 i was getting problems, i logged 3-4 complains first to activate my device and then secondly to no internet connection. I got so much fed up that i cancelled my connection within 15-20 days only which was my free period. After that i got a call asking for reasons of cancellation and told them that i did not liked their services and not even using my 2 months free services. After 6 months they called and said that you have a balance of 1300 rs and you need to pay that amount, i told them that i have disconnected the connection long back. They started saying that no sir u have to pay this amount , i asked them that if my connection was still active after my cancellation then why didn't they send me the bill on monthly basis and why after 6 months they have send me a consolidated bill of 2 months.They told that ok they will check and resolve the issue, then again now after 4 months i am getting a call from TATA DOCOMO legal department saying that if i dont pay the amount they are going to sue me. And even they are not listening to me and threatning me that they will make my life hell if i dont pay. Please help me in this as i have not even used their services on my free duration . Regards, Bijendar [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Sharma,
As per our discussion over the call, we request you to write your concern regarding billing to [protected]@tatadocomo.com with your Tata Docomo Photon number or account number which will assist us to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we request you to write your concern regarding billing to [protected]@tatadocomo.com with your Tata Docomo Photon number or account number which will assist us to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.