Tata Docomo — invalid balance deduction.

Address:Lucknow, Uttar Pradesh

i received a MSG on my Mobile on 22sep at2 37 pm saying " thank u for subscribing for song book on dive in.and rs 4 is being deducted towards subscription. and rs 4 were actually deducted.

now i did not do anything to subscribe to the service. i did not call any number or did any MSG or anything neither did i receive any call or msg where i may have pressed anything.. i called cust care but response was pathetic. he kept repeating that u may have done something. now i repeat i have not done anything. this is gross cheating

the complaint number was GBL[protected] . nothing was done.

tata docomo now cannot claim to be fair.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

aaj matlab 11th february ko aachanka mere main balance se msg k paise kata.. me to dekh k heran.. aaj to kuch special day na he.. fir main balance se paise kyun kata... already rs 11 kata chuke hain.. aise to mat karo yaar.. aise service dene se customer bhagenge 2sre network ko.. customer care ko phone laga laga k thock geya'' lagta he sov so geye hein.. mera number he [protected].. msg balance ka validity 25 k bad khatam hoga..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information