Tata Docomo — Money deducted, but talk time not recharged | |||
Can anyone help me with the customer care number of Docomo, 121 & the toll free number only gives instruction, but i want to talk directly with the customer care executives, Today I recharged Rs 161 through internet banking, but after that I found the amount was deducted,but I did not get the talk time of 400 minutes.I thought of talking to the cc executives, but dialing the customer care number did not help me a little bit. Was this information helpful? | |||
 5 Comments | |||
Comments
My name is S.Sreekumar and my mobile number is [protected]. I would like to bring into your notice that my balance is deducted from my account by activating some value added services without my concern. This is not the first time am losing my account balance. Every time am contacting the customer service executives and telling them about my complaints but they says that they are helpless. Now am fed up. At any cost, i must get my account balance re funded and also the 'DND' service is not at all activating after sending so many requests
Yours Sincerely
S.Sreekumar.
[protected]
Yours Sincerely
S.Sreekumar.
[protected]
Dear Sulagna,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Mr.Sreekumar,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Sreekumar,
As discussed over call on [protected], we would like to inform you that there is no discrepancy in the balance deduction as you have been charged correctly for the activation of the Vas service “BUDDY CHAT”. Please be informed that the same can be deactivated by dialing to 155223.
Thanks & Regards,
Customer Service,
TATA DOCOMO.
As discussed over call on [protected], we would like to inform you that there is no discrepancy in the balance deduction as you have been charged correctly for the activation of the Vas service “BUDDY CHAT”. Please be informed that the same can be deactivated by dialing to 155223.
Thanks & Regards,
Customer Service,
TATA DOCOMO.
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Tata Docomo — Talktime not received
Hi,i recharged for my docomo mobile no:[protected], on[protected] Rs 40 but still am not getting talk time, it's very fraud
and customer care people also they are disconecting my call. it's worst service.always it's fraud. pls respond docomo people.
Regards
[protected].