Tata Docomo — New Sim card issuance

Address:Coimbatore, Tamil Nadu

I have seen many people are raising complaints against Tata Docomo that their new SIM has been deactived within months of getting new connection.

This was happened to me too. I am raising 2 simple questions to Tata Docomo through their call center people, email, email to appallatte authority, but no one dares to respond to these 2 questions.

My questions are :

(1) Do they allowed to ACTIVATE a new SIM card without getting documents from the consumer?

(2) How can they deactivate a SIM card after 2 or 3 months of activation on the basis of non-receipt of SIM cards?

Any comments?
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Tata Docomo,

Forget about my number.

Answer me those 2 questions. It is a generic question. Lot of your customers are facing trouble in this.

Do you have an open answer for those 2 questions?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information