Comments
Dear Customer,
We tried to speak to you personally to understand your concerns regarding the slow speed internet. However, we are unable to contact you, since your call was not reachable.
Hence, we request you to kindly provide us the below details which will assist us in doing the needful.
1. Handset Model:
2. Which access point:
3. What symbol is displaying:
4. How it is displaying:
5. Is it related to particular time, is it related to web site:
6. Is it related to specific area:
7. Are you trying with pc or mobile:
8. Which GPRS voucher/pack you are subscribed, at present what was the customer speed ?
9. Manual Settings provided or not?
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally to understand your concerns regarding the slow speed internet. However, we are unable to contact you, since your call was not reachable.
Hence, we request you to kindly provide us the below details which will assist us in doing the needful.
1. Handset Model:
2. Which access point:
3. What symbol is displaying:
4. How it is displaying:
5. Is it related to particular time, is it related to web site:
6. Is it related to specific area:
7. Are you trying with pc or mobile:
8. Which GPRS voucher/pack you are subscribed, at present what was the customer speed ?
9. Manual Settings provided or not?
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.