Tata Docomo — no response on call centre for sms facility blocked

Shreekumar77

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

hi,

This is to inform you that SMS incoming and outgoing has been blocked in my mobile number [protected]. i have contacted many Tata Docomo call centre executives who have no answer to my problem. After setting the msg centre number and various other settings including changing the phone and putting sim in their mobile, they were unable to come to a solution. i have registered the complaint with tata docomo a number of times, wherein i was informed that the company executives will call me and would solve my problem. It has been three months and i have never received any call. i would kindly request the forum to do the needful and solve my problem. Thanks ShreeKumar

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Comments

preksha

from Mumbai, Maharashtra

Tata Docomo — no response from the company

respected sir
I have received no response from your side for my said complaint.Is this the service you offer to your customer...i request you to take quick action for my complain

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Shreekumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Dear Shreekumar,

As per our records we found that your number is active and that you are able to make and receive calls and sms.

Thanks and Regards,
Customer Care,
Tata DOCOMO