Tata Docomo — Non Receipt of recharge Top up amount Rs 200

I recharged my mobile no.[protected] with Rs 200 through internet banking on 17 Aug 2013.The amount was debited from my SBI account but the recharge was not successful and it was not credited to my mobile account.TheSBI Ref.No for my Online SBI Transaction is IGL 1277620.Please arrange refund of Rs 200 to my account at the earliest.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over the call, we would like to inform you that as your recharge was unsuccessful, you would receive your recharge amount back to your bank account in 5 to 7 working days.

For further assistance, write to us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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