[Resolved]  Tata Docomo — not giving Handset bundled offer from tata docomo

Address:Surat, Gujarat

check this link http://www.tatadocomo.com/ideos.aspx
i purchase this phone but i didn't get benefit of rs.1500
when i ask to docomo for that they told me to wait 72 hours for get that offer then after 72 hours they tell that you will not get offer because you have not sent a message smart to 52121 within 48 hours of sim activation. first they not tell to send message then How can i send msg within 48 hours while you say that you will get benefit within 72 hours. And now you are telling that you have not maintain combination of sim and phone while i have not inserted any other sim..
during this tyme they have many time tell me to visit docomo store and i have visited 4 store in my city but thye all reply that we can not give offer.
I request you to take require action.
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Docomo — Not Give Talk Time Offer

Tata Docomo offer me recharge Rs. 38 for call reduce promo for validity 3 months. all local call 1p/2s but every day 1st call 1st minute 1p/1s. and get Rs. 19 Talk time free with in 4 day's after recharge. I have accept this offer in 13th january 2012. but today till now Rs. 19 talk time I have not get. Please me the solution.
Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.

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