Tata Docomo — not issuing correct password for account

I have a prepaid tata docomo connection no. [protected].
I had asked for a duplicate password for my online account as the previous one was not working.
repeated reminders by mail and phone have yielded no result
please help
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Dear customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Dear Customer,

We tried to speak to you personally to understand your concerns regarding my account password issue. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that you can reset password from www.tatadocomo.com website directly.


Thanks and Regards,
Customer Care
Tata Docomo.

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