Tata Docomo — not reactivated outgoing after 36 hours | |
Sir,
I am using tata docomo service on my mobile no [protected] and facing no customer care service response.
On Monday, I have crosses sms limits and my service was barred as per TRAIs norms. I have contacted customer care service of tata docomo, on Monday at around 12 noon. The customer care service said that outgoing would be resumed in 8 hours however, the service not yet started after 38 hours. I have called the customer care more than five times but, they are asking me to wait another 8 hours.
I have seen worst experience with tata docomo. The company have no grivence with customers. Was this information helpful? | |
 2 Comments | |
Comments
Dear Customer,
As per our discussion over the call, we would like to inform you that as per our records, your number was barred due to crossing of SMS limit. Please be informed that your number was restored and currently the same is active.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that as per our records, your number was barred due to crossing of SMS limit. Please be informed that your number was restored and currently the same is active.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo.