Tata Docomo — not responding for money refund

manas1891

from Pune, Maharashtra

Address:

Krishna, Andhra Pradesh

i have been charged Rs.120 for caller tune activation.then i called customer care and asked for deactivating the service and refund of my money.they told they will refund the amount Rs.120 in 2 days.after waiting for 6 days i called to customer care again and they said they will refund Rs.30 now and the remaining Rs.90 will be refunded in 4 days.then again i called them after one week and finally i called them 5 times but they are not even responding .now they blocked my number.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata DOCOMO helpline or visit the live chat link - http://bit.ly/24x7LiveChatSupport . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.