[Resolved]  Tata DoCoMo / Online Recharge — False credit

Address:Karnataka

Sir

I have used online recharge option from TATA Docomo Website.

Through special recharge package options I opted for Recharge Rs.199/- which supposed to give me 500 Mts Local/STD calls for 28 days.

Surprisingly after completion of recharge transaction they have credited Local Tata to Tata mobile calls - 2500 mts which is totally not useful to me.

I was requesting Tata Docomo through [protected]@tatadocomo.com, however they are not in a position to reverse back to my actual desired option.

Tata Docomo team have agreed about the mistake and still dragging the issue even after 48 hour of complaint. We believe they are planning to generate revenue by following cheap tricks.

It could be a great help, if the same looked into.

Ravi
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Docomo — false recharge

today i recharged online tata docomo no. which is [protected] of 6 rs sms pack,amount is debited from my account but i dint get any confirmation message,i called customer care and they told give transaction id but i dint get.

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