Tata Docomo — OUTGOING CALL FACILITY BARRED !! | |||
[protected] The outgoing facility of my above mentioned number has been barred ..when i tried to contact customer care....he said it has been barred for non submission of documents... I had submitted all the documents...its been more then 3 months o[censored]sing this sim and since then docomo had no problem with my documents...suddenly u people barred my number...i have hot received a single call from u for varification of my documents... On what basis u barred my sim???? If my documents were wrong, how u people allowed me to use that sim for 3 months ??? I have no time to go to nearest docomo shop nd again verify my documents... Its of special mention that when i tried to talk to customer care representative he misbehaved and was not answering my single question ... every time i asked something ..he said '' ok sir , ok sir " nd then put my call on hold for so long and never answered... The attitude of them are so irritating !!! Docomo has no supervision on their customer care representatives !! Worst customer care service !! Was this information helpful? | |||
4 Comments | |||
Comments
Dear Mr.Varshney,
Your number was barred due to documentation from 27-DEC-2012 19:45. The same will be activated after the document submission.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Your number was barred due to documentation from 27-DEC-2012 19:45. The same will be activated after the document submission.
Thanks and Regards,
Customer Care
Tata DOCOMO.
On what basis you people activate a sim if there is no submission of documents or the documents are wrong?
Do you have answer for this straight question, Tata Docomo?
Do you have answer for this straight question, Tata Docomo?
[protected] need urgent call summary of last 60 days
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.