Tata Docomo — Outgoing calls stopped.

Harish Kuolkhere

Address:

Latur, Maharashtra

I am using Tata Docomo Sim card from last 2-3 years (Cell # [protected]), On Thursday 17th Jan 2013 my card got deactivated without any intimation. I tried to catch Customer Care support and they asked to submit ID Proof and all details again and My card will get activate after 72 Hours. On Friday I have submitted documents. Now it Monday 21st Jan 2013 ( Near about 150 Hours) but still not activated my card. Please do the needful and help me out for this problem.

Contact Number: [protected]

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Harish Kuolkhere

Still not received any solution or revert for my issue...Kindly contact on my another mobile number [protected].

Harish Kuolkhere

For your information, I have already submitted documents on Saturday Dated 19 Jan 2013 at Tata Docomo Gallery, Behind Bus Stand, Latur - 413512.
As discussed with Customer Care support personnel, He confirmed me that my card will be activate within 72 hours, but no action is taken or happened till the time. Please check and confirm at earliest since it's 6 days - Incoming and outgoing is stopped and from last 6 days i am suffering for this issue.