Unwanted Photoshoot Alert Service:
Photo-shoot Alert Service is activated on my number without my permission and my balance is deducted every day ( @ Rs 2/ day for the last 2 months).
When I try to deactivate the service from cutomer care IVRS; it says that I donot have any service activated.
Further more there is no option in the IVRS to talk to a customer care service team and get it de-activated.
I have tried to actiavate the DND facility , even then it does not stop!
I would like to deactivate the service.
My Name is Suvro Mukherjee
My mobile number is [protected] Was this information helpful? |
Your complaint has been registered with docket number PBR12153535. The same will be resolved by 19-DEC-2012.
Thanks and Regards,
Customer Care
Tata DOCOMO.