Tata Docomo — Poor services and harrassement

Address:Karnataka

To Consumer Court,

I want to let you know how horrible Tata Docomo has become horrible provider and torturer, I had purchased an tata photon connection postpaid (Mobile No-[protected]) way back in 2012 and they stopped my outgoing without any warning or call. I tried to reach them plenty of times because i had connection which was unlimited free for 899 Rs/.After repeated claims and attempt to speak with customer care they dint help me to resume my services. I visited their office too because i was using that number for more than 4 years.
Finally i have to get a new number and now they are bothering my room mates and they threatened saying they will file a court case.

These scare tactics are pathetic and disgusting, I have paid all bills as per usage and yet I have to live in fear of these organisations. Please someone look into this, I am sure I will not sleep tonyte because of Tata Docomo. I hate them and will never even associate myself with anything related to TATA in my life.

They are using the name of the consumer court falsely and this should be taken seriously.

Name - Jaspal Singh
MOb - [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number [protected] to understand your concerns regarding the billing issue. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that as per our records we found that your number is disconnected on 15-FEB-13 due to excess usage of your credit limit and there is an outstanding amount of Rs. 5501/- in your account and request you to clear the same ASAP.

Thanks and Regards,
Customer Care
Tata Docomo.
I have not received any call from docomo the amount charged is unreasonable, looking forward to callback from docomo,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information