[Resolved]  Tata DoCoMo Postpaid Connection — Not Disconnected postpaid card service

Tata Postpaid connection — Not disconnecting the connection

Hello,
I have a telephone number [protected] which despite of being told several times still not disconnected and now after 4 months they are telling me that we should have submitted a written letter. The company did not recorded our request also in there system so we are not able to prove that we have asked to disconnect it. But for last 4 months I am not using this connection. I was told by the customer care executive that my security deposit of Rs 500 will be adjusted with the bill at the time of disconnecting , but they did not disconnect it and keep on sending bills added with the late fine.

Please help what should I do since they cheated us despite we used the phone for last 2 years and paid each bill on time.

Rachana Pathak

Hello,

We have contacted the nodal officer and now our issue is solved and we are satisfied with the resolution.
Thanks for all the help.

Rachana

Hi Parth,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

"Dear Parth, , Please be informed that your complaint has been registered with docket number[protected], which will be resolved by 10-MAY-2012 21:00 your complaint is being looked into by our concern department. Upon resolution of the aforesaid complaint, the concerned team will call and apprise you about the status of the same.

Thanks and Regards
Customer Care
Tata DOCOMO

Hello All,

I Ambrish Dwivedi took a tata docomo Postpaid connection with the Relationship Number
[protected] and tata docomo no as [protected]. As i was moving to some other place
i wanted to disconnect my connection as soon as possible.


Regards,
Ambrish