Tata Docomo — Postpaid Number not Getting Activated

Address:

South 24 Parganas, West Bengal

I got a new postpaid connection of Tata Docomo( [protected]) with serial number [protected] on 26th January 2013 from their outlet in South City Mall in kolkata. It was promised to me that it will be activated latest by Monday i.e. 28th January 2013 but it couldn`t be due to some reasons. I went there and inquired but i was promised that it will be activated by the next day but again it couldn`t be. Now when i go to their office I am not entertained and when i say that refund my security of Rs.850 and take the connection back then they say `sir, it is under process.we cant return it`. I have asked to activate the plan of Rs899. Please see into the matter and see that it gets activated by tomorrow and if not they should take their connection back and refund me my security deposit.