[Resolved] Tata DoCoMo Prepay — Balance Deductions | |||
Respected Concern, I am Rahul Chitale. My Tata Docomo mobile number is +91-[protected]. I am using Tata Docomo Prepay service since more than 2.5 years. Since last few days a service called " WWESUB " is automatically been activated on my mobile phone and Rs. 3 are being charged per day. Since I noticed this I contacted customer care through Online Chat Session from Tata Docomo website and they returned me Rs. 3 back and also deactivated the service WWESUB. But still the same service is automatically activated everyday on my phone and Rs. 3 are being charged. Every morning I used to chat with Tata Docomo representative for the same issue. Everyday they assure that the service " WWESUB " is permanently deactivated and won't again activate on my phone. But same happens everyday. Its very very irritating for me. I don't want my Rs. 3 since I think Tata Docomo is in great need of those 3 rupees but don't want that irritating service " WWESUB ". I wan't permanent deactivation of the service and my balance deductions. I am afraid of Tata Docomo and totally dissatisfied with the service offered and if this issue is not solved permanently then I would prefer to port out of Tata Docomo. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi Rahul,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
Hello Tata Docomo,
Finally after many days my problem is solved. I thank you very much for deactivating the " WWESUB " service from my mobile phone. The fact is that I love Tata Docomo network because of providing good services and fair plans. That's why I don't like when such things happen with Tata Docomo. I expect good experience with Tata Docomo and that's what I am getting from last 2.5 years. Once again thanks for resolving this issue.
Finally after many days my problem is solved. I thank you very much for deactivating the " WWESUB " service from my mobile phone. The fact is that I love Tata Docomo network because of providing good services and fair plans. That's why I don't like when such things happen with Tata Docomo. I expect good experience with Tata Docomo and that's what I am getting from last 2.5 years. Once again thanks for resolving this issue.
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Tata Docomo — they are irritating me
Sir,This this is kishore.k my cell number [protected] , The tata docomo operates are not giving permissions to change my network. and also they are asking me extra money for to charge my network. so plz solve my problem.
my contact numbers : [protected]
[protected]