[Resolved] Tata Docomo — Wrong Information Provided | |||
Respected Sir, I am using TATA DOCOMO service. before doing the prepaid recharge, i called the help line number and he guided me to do the the recharge of Rs 94. The exceutive told me the different plan and the plan actually was different. so i did the complain to there noodle desk they called me back and said that the exceutive had given wrong info and sorry for the inconvenience caused and we have taken the action on him. but are not ready to refund the money. the complaint number they given to me is PGSR09377377. my mob number is [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
this company is bogus . first time provide half sec plan me in 3month then nothing this plan repet now my plan is costly so i quik into tatadocomo
On 29th September 2013, I recharged my Tata Docomo GSM number [protected] online with transaction id [protected], special recharge of Rs.499/- with a scheme for 2gb 3G & 500 talktime . But tata docomo provided me only with talk time of Rs.441.11. Before recharging i confirmed with there website also, same scheme was available at there website & no were it was return its not available at vadodara . Even i confirmed this at there customer office in vadodara with my friend couple of days back they also mentioned me about this scheme . after recharging when i got only TT of Rs 441.11 i enquired & call there customer care there they told me its not available in my area . & they r not ready to even take complain of it nor they r allowing me to talk to there HO .
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