Tata Docomo — RECHARGE AND NETWORK | |||
SIR, MY TATA DOCOMO GSM NUMBER IS [protected] . I RECHARGED RS 76 ON THIS NUMBER FROM ONLINE RECHARGE SITE OF TATA DOCOMO(TATAdocomo.com/online-recharge.aspx). BUT THERE IT IS GIVEN LOCAL 1000 T2T MINS BUT I AM BEING CHARGED FROM MY MAIN BALANCE FOR CALLING A TATA DOCOMO NUMBER. WHEN I CALLED THE CUSTOMER CARE EXECUTIVE THEY SAID THAT THEY DON'T HAVE ANY NETWORK IN MY DURGAPUR REFGION SO THEY CANT DO ANY THING. SO WHAT ABOUT MY MONEY? IF THIS WAS THE PROBLEM WHY THEY CUT THE MONEY WITHOUT SHOWING ME THE PROBLEM? MY TRANSACTION ID FOR THE RECHARGE IS ' 904646364710000042029276' SIR PLEASE GO THROUGH IT ITS NOT FAIR . Was this information helpful? | |||
2 Comments | |||
Comments
Dear Mr.Poddar,
Called the customer on [protected] informed that the complaint has been registered with docket number PBR12187709 and the same will be resolved ASAP.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Called the customer on [protected] informed that the complaint has been registered with docket number PBR12187709 and the same will be resolved ASAP.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Tata DOCOMO.