[Resolved]  Tata DoCoMo Recharge Failed — Amount Debited But Not Recharged

Tata Docomo — recharge is failed but the amount is debited

sir i have used tata docomo online recharge option to racharge the number [protected] . but some technical problem the recharge is failed but the amount is debited from my account. so please gime me solution about it as soon as possible. my bank transaction number is pos[protected].

i have done recharge of 150 on [protected] this number recharge is failed but amount is debited from bank
how to refund money

Tata Docomo — account debited but mobile not recharged

I wanted to recharge the mobile [protected] of TATA docomo of my daughter,SUDIPTA BHATTACHARYA
through 'ONLINE AXIS' for Rs 50.00 ON 03/11/2011 and to my utter surprise my savings account bearing
the no- [protected] was debited through transaction no-ICONN / 32400548 / 030911 /AXIS BANK
MOBILE RECHAR but mobile of my daughter was not recharged.

May I kindly request the competent authority to address the problem so that Rs 50.00 o[censored]nsuccessful transaction amount may kindly be credited to my account or the mobile may kindly be recharged so that customers don't lose faith and to instil confidence in mobile service provider.

e mail - [protected]@yahoo.in

Hi Rekha,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.