[Resolved] Tata Docomo — recharge related

Rohan Bandal

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My Number is [protected]
i m also suffering this scheme 222 which is only cheating from

TATA DOCOMO side
I came to know from Local Recharge Dealer and tata docomo website
that Rs 222 recharge scheme is not having validity
limitation..Moreover it will give us half rate of Local and STD
call.. i asked him to recharge then..

Both are not true... i m being charged full rate for local and

got sms of validity of 30 days.
now what can be done with this scheme.. my usage is not so much
that i could consume whole Rs 222 how to
update this scheme to normal TOP-UP so i can use this talk time
as normal... i do not want any half rate option... Please Do the
Needful as soon as possible...
i m trying 121 many times.. no representative .... is picking my
phone...

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

MEGHNA p

from Mumbai, Maharashtra

dear sir,

i want to FILE A COMPALINT that recently i made a recharge of rs.23 sms pack.
As per the scheme first 3sms costs 60paise per sms after which 97sms are
free. but even after recharging 30paisa was being charged for all sms.
when i lodged a complaint in nearby docomo care they said that the
problem will be solved within sometime. but the problem doesn't got
solved even after the complaint. when i later contacted them they said
that rs.61 recharge pack is already activated in your mobile and
refilled my a/c with rs.30.and said that rs.61 pack will be over after
one month. sir note that i have never made a recharge of rs.61 then how
it got activated in my a/c. and the problem still persists. sir
plz...take any action against your employees who are just wasting my
time..and find a proper solution for my problem.

thanking you,

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Meghna,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Bandal,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Bandal,

As per our records we found that there is no wrong charge and you are charged as per the tariff and as per the benefits related to Rs.222.

Thanks and Regards,
Customer Care
Tata DOCOMO.

shijil k

from Thiruvananthapuram, Kerala

Yesterday (25th June 2015) i had recharged for 3g internet pack of Rs. 189 via online and i got a confirmation message from DOCOMO (Recharge Transaction ID : DSBI[protected]) . So i used 3g data, today when i checked my balance my balance reduced from Rs 116 to Rs 0 and my 3g data pack offer is not in my bonus account. Let me say this is not the first time it happened. Now i had lost Rs 305 .
Please look into it.
When i tried to register complaint in TATA DOCOMO official website, it saying you don't have permission to access this page!!.