Tata Docomo — Refunds related

My balance has been deducted by rs 80 for services which I haven't even subscribed for. This has happened for the 3rd time in 15 days and they are refusing to provide refunds. My number is [protected]. Please help.
Abhishek Lath
[protected]@gmail.com
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Dear Mr.Lath,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Lath,

We would like to inform you that the amount of Rs.70 has been adjusted in your number and VAS service has been deactivated.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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