[Resolved]  Tata Docomo — Refuse to recharge by company outlet

Address:Bhavnagar, Gujarat

Dear SIr,
On 25th Feb, 2013 I went to Tata Docomo brand store, Waghwadi, Bhavnagar, Gujarat for recharging of Rs. 45 as special recharge to extend my 30p/min scheme which I regular did. At store Channel sales manager of Bhavnagar Mr Hitesh replied that company store will not provide any recharge service which cost less than hundred rupees, as instructed by higher authority. how company refuse to provide service to their customer??? I also submit this complaint to appellate authority of Gujarat circle twice but there were no reply. why did customer not get facilities from company's outlet. is it true that Tata company do so????
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Aug 13, 2020
Complaint marked as Resolved 
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Docomo — less recharge outlets

I have a tata docomo connection and there are very very very less recharge outlets available in shimla city

this service provider does not have company outlets
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata DOCOMO helpline or visit the live chat link - http://bit.ly/24x7LiveChatSupport . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

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