[Resolved]  Tata Docomo — REGARDING SPECIAL RECHARGE

Address:Panipat, Haryana

Dear sir
I SHIAK BAJI BABA using a tata docomo prepaid gsm mobile service. i special recharged with Rs 25 (all std tata to tata 1.2p/3sec and all local tata to tata 1.2p/6sec) on 22/12/12 ( Transaction ID:[protected] ). but when iam called to anyt tata group still charging as normal rates. when i called to docomo customer service they told me that problem wilol be resolved in 3 days but still iam facing same problem, still i called to customer service they told me that we checking your account please be online but waited for 50 minutes but they dont came in line. for this money also dedusted from my account.

Please solve the problem


Thanking you sir,

SHAIK BAJIBABA
IOCL
PANIPAT REFINERY
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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