[Resolved] Tata Docomo — Same Number has been given to other customer too | |
TATA DOCOMO Product [protected].Your temporary reference number is 315398,315401,315399
I purhchased one postpaid number from Mcity,Infosys campus and the same number has been given to other customer. So at that there was problem with network and when i check with customer care they said the same number had been issued to other customer too so they could not resolve the problem.
Now they are torturing me to pay that bill, actually i am going to file a case with all the details that i have.
Thanks,
Rajesh Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Customer,
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight.) Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata DOCOMO.
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight.) Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata DOCOMO.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.