[Resolved]  Tata Docomo — SERVICE NOT ACTIVATED AS REQUESTED

Address:

Hyderabad, Andhra Pradesh

I have taken TATA DOCOMO postpaid connection([protected]) in Hyderabad(A.P) in the month of JAN-2012 and I am paying the BILL amount on-time.
From FEB-2012 i'm staying in Bangalore(K.N) ,so I have requested the DOCOMO people to activate FEATURE SAFE CUSTODY to my number by going in-person to DOCOMO outlet in Koramangala,opp. to star bazar,bangalore and they have directed me to INDIRA NAGAR DOCOMO (MAIN BRANCH) ,even then they are saying that it's not possible to activate by us (it is possible for them to take payments from us anywhere in INDIA but NOT POSSIBLE to actiuvate a SERVICE requested by a CUSTOMER) and I even sent mails regarding this to [protected]@docomo.com , I got a reply stating that your request has been forwarded to the concerned team but till now(MAY-2012) that service is not activated for my number([protected]).
I am paying the mobile BILL from past 3 months MOSTLY without using it, so I DEMAND to pay them (DOCOMO) my whole payments made with-in this 3 months of time to me and activate the service requested