Tata Docomo — Service not Started

Address:

Thane, Maharashtra

Sir,

I have a Docomo GSM Sim No. [protected].
I have recharged my account with Rs. 500 on 17 Aug 2012 Transaction
ID:MICI[protected] at 11 am.
Same afternoon I had sent a request for activating my Blackberry Service
Transaction ID:PBS[protected] after which
Rs. 399 was deducted from my account but my Blackberry service was not
activated.
I repeatedly called Customer Service (121), they would put me on Hold for
almost 10mins after which the representative
would disconnect my calls.

Requesting you to look into this matter.