Tata Docomo — Service Problem

Tata Docomo — Service Problem

Hi,

My NO. [protected] . I am in truble from last 6-7 day because of Tata Docomo service
some cricket pack is activated on my no. when and how it activated i dont know but because of that lots ammount is deducted from my balance .
i tried a lot to deactivate but it cant. your customer care no. not connecting i dont know whats the problem
from last 4 days i tried to registor this complaint manually in your service outlate in Nagpur (Add. Ashoke Chouk Nagpur) but there staff is not supportive they had not even few time to hear my complaint . They giving me always same answer that our server is not in working thats why we cant do anything come tomorrow.
Can you tell me what i do next the no. i mentioned is now shut down because of your Nagpur staff

Please give me proper Answer
Waiting for your reply
[protected]@gmail.com

your service is very very bad. i dont like your service messages. your customer care officers was very poor and un responsible persons. iam very disappointed to your service

vasanthabai.a
[protected]
trichy
kknagar

Dear Mr. Darekar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

Dear Mr. Darekar,

We would like to inform you that activation of your number is under process and you would be notified once your number gets activated.

We request you to dial 59059 from your number for further assistance.

Thanks and Regards,
Customer Care
Tata Docomo.