Tata Docomo — sim verification failed

sir,although i was using a docomo number([protected])but frm 2mrw my sim is not activate and is showing invalid.and same number is being used by someone else from kanpur.so please take some action regarding this because its too important for me....
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number is activated on my name(ashutosh singh), address(town shastri nagar, district[kamalganj])activated 5 years ago.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number to understand your concerns regarding the activation issue. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that as per our records we found that your Tata Docomo bearing number [protected] is in active and no issue now.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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