[Resolved]  Tata Docomo — SPECIAL RECHARGE DONE THROUGH ONLINE RECHARGE. BUT HAVE NOT RECEIVED THE BENEFIT

Address:Karnataka

Hello

I have done a special recharge of RS 6. through online recharge and the transaction is success full but i have not recieved the benefit nor the recharge is being shown in my recharge history in my online account in tata docomo. i called customer care and the system is down for a couple of hours.n hence this complaint !.please look into this and inform me what has happened through call or reply here. Phone number - [protected].

Thank you,
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Tata Docomo — SPECIAL RECHARGE DONE.THROUGH ONLINE RECHARGE. BUT HAVE NOT RECIEVED THE BENEFIT

I have done a special recharge of RS 6. through online recharge and the transaction is success full but i have not recieved the benefit nor the recharge is being shown in my recharge history in my online account in tata docomo. i called customer care and the system is down for a couple of hours.n hence this complaint !.please look into this and inform me what has happened through call or reply here. Phone number - [protected].

Thank you,
Dear Mr.George,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information