[Resolved]  Tata Docomo — subscription charges

Tata Docomo — charged without subscribing

I'm a new customer for docomo. But I have been using bsnl for so many years. I didn't face a single problem from bsnl. But within one month o[censored]sing i found problem with docomo services!

Docomo is charging me for cricket pack which i didn't subscribed yet. I have deactivated it once, thinking that it might be a problem with the server. But again they are charging me for the same ! ! !

Tata Docomo — complaints for subscription

i m sandeep singh mob no [protected] facing the problem in unsubscription of the service best bollywood scene package and best dance clib .it is automatically subscribe in my phone and call centre are not been able to unsubscribe it.money is deducted in every 10 days please unsubscribe it, if it is not done soon i had to change my mobile phone company because customer care executive also not responding well to me.

i m Deepak mob no [protected] facing the problem in unsubscription of the service best bollywood scene package.it is automatically subscribe in my phone and call centre are not been able to unsubscribe it.money is deducted in every 10 days please unsubscribe it, if it is not done soon i had to change my phone no. company because customer care executive also not responding well to me.

i m neha mob no [protected]. m facing the problem of automatic activation of "bollywood best scenespkg" . it is automatically subscribe in my phone and call centre are not been able to unsubscribe it.money is deducted in every 10 days please unsubscribe it, if it is not done soon i had to change my phone no. company because customer care executive also not responding well to me.

i m Bharat mob no [protected] facing the problem in unsubscription of the service best bollywood scene package.it is automatically subscribe in my phone and call centre are not been able to unsubscribe it.money is deducted in every 10 days please unsubscribe it.if it is not done soon i had to change my phone no.company because customer care executive also not responding well to me.

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Sir /Mdm.

I didn't get any reply for my complaint dated 15th August. India's top service provider and don't want to reply ? Only they want to activate the third class services from their side and deducting amount from the people., This like begging with People. If my above unwanted services which I not activted stop immediately and refund my amount. Otherwise I to file case.

Ronald
mobile :[protected]
[protected]@yahoo.com

My Tata Docomo Mobile Number : [protected]

Dear Sir / Mdm.

Again yesterday 14th August Amount deducted for 'TA-HUWWAP' - SHARKH KHAN LOVE TIPS, and today 15th August Amount deducted for 'DRIVE-IN VOICE' - KANNADA REGIONAL LOVE TIPS.

I am requesting you kindly deactivate the unwanted services which is wasting money and time. Also I didn't activate these services then how you added ? Now presently I am out of country, Kindly deactivate from your side without failure and reverse my amount.


Regards


Ronald
mobile :[protected]
[protected]@yahoo.com

I didn't received any reply from you.

Dear Customer,

Kindly be informed that the amount of Rs.10 has been adjusted on your number and the VAS service Sharukh Khan Love Tips has been deactivated .


Thanks and Regards
Customer Care
Tata DOCOMO.

Myself Ronald Rodrigues, using Tata Docomo service (Sim No. [protected]), receiving unwanted SMS from the service provider which I not activated and my balance is reducing @ RS.10/-each every week now more then 3 months after receiving SMS. Many times I have complained to Tata Docomo Customer Care but thay are not taking it seriously. They are expressing sorry but doing the same mischeif time and again. As per customer care the amount which was deducted earlier through SMS (like Kannada regional love tips and Sharkh Khan love tips etc.) will be credited as these are unwanted to me but nothing happened. Inspite of complaining they are sending this type of SMS and debiting regularly. This is not only my problem many other people also facing same proble. My question is where to complain against TATA DOCOMO and how to get back my money which they have deducted service which I not activated. From where i will get JUSTICE? I am NRI and presently I am out of county.

Regards
RONALD RODRIGUES
TATA DOCOMO NO. : [protected]
MY UAE CONTACT NUMBER :[protected]
Mail ID - [email] :[protected]@yahoo.com

Dear Ronald,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

Kindly be informed that the amount of Rs.10 has been adjusted in the number


Thanks and Regards
Customer Care
Tata DOCOMO.

Hi my docomo number is [protected]. My balance is unwantedly gets subscribed to Love tips service and it deducts 10 rupees everytime. It has happened at least 5 times yet. Please stop this service. I dont want to see this service again