[Resolved]  Tata Docomo — Tata DOCOMO 129 Recharge Cheat, Not Fixed Yet!

Address:Karnataka

Hi,

I have done a special recharge of Rs.129 on 7th Jan 2013. Its a special tariff for 1/2 paise for all local & STD for 180 days (6 months) Seems that the same special voucher's validity reduced to 90 days some time recently. I agree. But, during my recharge (Jan 2013) I got a message saying, for next 6 months this special tariff will be valid. But, now just in 4 months(6th May 2013), the special tariff got end.

So I want to extend my special tariff period for the remaining 2 months, till 6th July 2013. Also, I have made some calls till now, with the normal tariff of 1.3paise/ second. So even that should be calculated as 1/2paise/ second and the excess amount should be refunded.

Or else the 2 months special tariff to be done for the next 2 months, from the date of activation.

I have alraedy complaint about the same issure here - https://www.consumercomplaints.in/my-complaints.htmldocomo-tata-docomo-129-special-recharge-cheat-c826098.html

My DOCOMO no:[protected]
Alt no: [protected]
Email ID: [protected]@gmail.com
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Aug 7, 2021
Complaint marked as Resolved 
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I have mentioned by mistake, actually I'm charged with the normal tariff of 1.3 paise/second today. So even that should calculate as 1/2 paise/second and the excess amount should be refunded.
Tata DOCOMO.,

Still my issue is not fixed. Please consider to solve it by today.

Earlier, I have mentioned that it is charging me with the normal tariff as 1.3 paise/ second. But, now you are charging 2 paise/ second. Its really too much. Solve this issue as well. For past 3 days, my call charges are in the normal tariff even beyond the normal tariff. So consider it in my special tariff 1/2 paise/ second. And refund the excess money.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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